Victoria’s Secret - What’s Going On?
Monday, April 14th, 2008
Has Victoria’s Secret gone too sexy and lost it’s core business? Several blogs and articles are claiming this to be the case. Due to it’s success with "Pink," the stores now have a decidedly young and very sexy feel when you walk in. Many long-standing customers now feel they are "too old" to be shopping at Victoria’s Secret and are going elsewhere.
"We’ve so much gotten off our heritage … too sexy, and we use the word sexy a lot and really have forgotten the ultra feminine," said Sharen Turney, Victoria’s Secret’s chief executive. "I feel so strongly about us getting back to our heritage and really thinking in terms of ultra feminine and not just the word ’sexy’ and becoming much more relevant to our customer," Turney said. The new goals of Victoria’s Secret are to down-play "sexy" and focus on sophistication. "We will also reinvent the sleepwear business and focus on product quality," she said. "Our assortment will return to an ultra feminine lingerie brand to meet her needs and expectation." So what was the wake-up call for Victoria’s Secret? Their 4th quarter in 2007. Sales slipped and profits fell by 12%. Management has informed Wall Street to expect below expectation performance in the first quarter of 2008. 
When a downward trend appears, management tends to go running back to the core concept. Victoria’s Secret was started in 1977 in San Francisco by Roy Raymond in an effort to create a lingerie shop that both men and women would feel comfortable shopping in. The idea was to give the store a British feel and make the customer feel like they were one of the "upper crust" shoppers. The stores were filled with dark woods, elegant fixtures, carpeting, furniture and thoughtful staff. A lot of change is going to need to take place to get Victoria’s Secret back on its original message.
Posted in Tomima Unplugged, Women's Lingerie | 2 Comments »

According to an article on PRNewswire, a recent poll shows 80% of men want curvy voluptuous women, not rail thin stick models. In the last 20 years, fashion models have gone from a size 8 to a size 0 for runway models. Within the same time period, the average American woman has gone from a size 10 to a size 14. Yet, American women, according to an online poll, see the super thin stick models and feel they are unattractive and are unhappy in their average or curvy bodies.